Company’s profile

AMPM24 is a subsidiary company of Sowatches Group which has been one of the leading online retailers on eBay and Amazon for a decade. Our products are exported to 193 countries all over the world. With 10-year effort, there are approximately 200 employees on site and over 10 warehouses, respectively located in United Kingdom, United States, Germany, Australia, Hong Kong and China. Our sales increase year by year, by now, more than 10 million items sold annually.

Service & commitment

Our team always bases on the idea of customer first and sincerity. “Regard quality as essential and customer first” has become our service purpose. We dedicate ourselves to providing high quality products and on-time customer service. Now, instance door to door service, either domestic or international shipments are available to online checkout with shorter processing time. Besides, our company has built a long-term cooperative relationship with Singapore Post, Hong Kong Post and Deutsche Post, committing to faster shipping methods, such as DHL and EMS.

Brand portfolio

AMPM24 is the only authorized distributor of Kronen & Söhne, Shark Sport, Shark Army, Hotaru, Micaca and Agent-X. A number of international brands will soon join the Sowatches family. Currently, there are approximately 500,000 members become our loyalty customers from around the world are satisfied by our service, price and quality. We firmly believe that “Customers’ satisfaction is our motivation”. Our continuous effort will let all customers experience the best customer service and joyful shopping life.

Product range

Currently we are selling and promoting luxury brands for men and women watches and accessories, varieties of styles and collections for formal and casual fit in any occasions. Especially our signature sports collection is also available online.

Quality assurance

In AMPM24, quality comes first, and then is the volume. Quality is always considered as our life – every assembly unit is monitored and assembled accurately. During the manufacture process, our technicians do exhaustive test to the waterproof, shock resistant and accuracy by using advanced equipments. Every product will be double-checked before dispatch so that it will be satisfied by our customers.

Shipping time

Payment of order will be processed within 24 hours, shipment will be processed and sent out with tracking confirmation number to our beloved customers within 48 hours.

Free shipment on standard delivery in different countries and regions, please refer to the following table:

Europe 10 to 15 business days
United Kingdom 7 to 10 business days
North America 10 to 15 business days
South America 45 to 60 business days
East Asia 7 to 10 business days
Middle Asia 30 to 45 business days
Africa 45 to 60 business days
Oceania 45 to 60 business days
Australia 7 to 10 business days

Standard Services normally take a long time to your country. If you need it urgently, kindly suggest you could choose Expedited Services. We will ship via DHL or EMS which usually takes you 5-7 business days.

Customs & duties

AMPM24 is responsible for making a safe delivery of goods to a named destination, paying all transportation expenses but not the duty. The seller bears the risks and costs associated with supplying the good to the delivery location, where the buyer becomes responsible for paying the duty and other customers clearing expenses.

Refund, exchange policy & instructions

If you received your watch or jewelry is in bad condition, such as battery demagnetized or fallen parts or birth defects, at AMPM24 we accept to exchange/refund in normal business days (Exclude public holiday).

If an item is faulty, wrongly described or different from the sample shown then we will meet our legal refunding obligations which may include the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

We accept to exchange/refund in normal business days, from the date of purchase within 3 days (Exclude public holiday).

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